Hotel Chatbot: 10 Reasons Why Every Hotel Needs a Chatbot
- Posted by Surya Abadi Dutaindo
- On 25 Agustus 2023
Hotel Chatbots: A Digital Concierge For Your Guests It beautifully converses with guests and keeps them engaged on the website. IBM claims that 75% of customer inquiries are basic, repetitive questions that are quickly answered online. If hotels analyze guest inquiries to identify FAQs, even a rule-based chatbot can considerably assist the customer care department […]